Frequently Asked Questions (FAQ)
1. What products does Hotel Guest Supplys offer?
At Hotel Guest Supplys, we provide a wide range of premium hotel and hospitality products designed to enhance guest comfort and streamline hotel operations. Our offerings include high-quality guest amenities (such as toiletries and bath sets), housekeeping essentials, and other hotel room supplies tailored for hotels, resorts, villas, and boutique stays.
2.Who can purchase from Hotel Guest Supplys?
Our products are ideal for hotels, resorts, serviced apartments, boutique stays, and hospitality businesses seeking reliable and stylish guest supplies. Whether you’re stocking up a single property or managing supplies for multiple locations, we’ve got you covered.
3.Do you offer wholesale pricing?
Yes — we specialise in premium hotel supplies at wholesale prices, helping businesses save on bulk purchases without compromising on quality.
4. What types of guest amenities do you supply?
We supply a broad variety of in-room amenities, including but not limited to:Shampoo, conditioner, shower gel and bath toiletriesSoap and body care productsPremium bath towel setsHousekeeping and guest comfort items
These products are quality-checked and GST-ready for business purchases.
5. How can I place an order?
Orders can be placed directly through our website by browsing products, adding items to your cart, and completing the checkout process. If you need bulk assistance or a customised quote, contact our support team via the details on the Contact Us page.
6.What payment methods do you accept?
We accept secure online payments via standard methods (credit/debit cards, net banking and applicable digital payment options). If you have special invoicing needs or require a business account setup, our team can assist you.
7. Is there a minimum order quantity (MOQ)?
Minimum order quantities may vary depending on the product and category. For most amenity sets and guest supplies, we offer flexible quantities to suit both small properties and large-scale requirements.
8. Do you ship throughout India?
Yes — we ship our products across India and to selected international destinations (where applicable). Shipping times and charges depend on location and order size. You’ll see precise delivery information at checkout.
9. Can I request samples before ordering in bulk?
Absolutely! We understand the importance of quality checks. Contact our customer support team to arrange sample products before placing a bulk order.
10. What is your return or exchange policy?
Customer satisfaction is a priority. If you receive a defective or incorrect item, please contact us within 7 days of delivery. We’ll guide you through the return or exchange process in accordance with our policy.
11. How do I track my order?
Once your order ships, you’ll receive a tracking number via email or SMS (if provided). You can use this information to track your shipment with the courier service.
12. Who can I contact for support?
For any queries — including product info, order help, or after-sales support — please reach out via the Contact Us page. Our team is here to ensure a smooth shopping experience.
13. Do you offer customised or private-label products?
Yes. For large volume purchases and branded guest amenities, we can discuss customisation or private labelling options tailored to your hotel’s identity.
We supply premium hotel essentials, amenities, and housekeeping products to hotels, resorts, villas and boutique stays across India. Quality-checked, GST-ready and delivered on time.
Information
Our Collection
Contact Us
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S.No.190, Sri Ragavendra Layout, Chikkabanavara,
Bangalore- 560090 - 90196 85313, 89785 90924
- contact@hotelguestsupplys.com
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