​We aim to process and dispatch all orders promptly. Delivery times may vary based on your location and the service type selected (General Parcel or Courier).

​Please note that standard delivery is typically made to the logistics provider’s local godown/warehouse. Door delivery services are available for an extra charge and are attempted only once. If you are unable to receive the package during the attempt, you may need to collect it from the local hub.

​To ensure transparency regarding our logistics partner’s operations, you can review the complete VRL Logistics terms and conditions along prices to understand the specific liabilities, claims windows, and detailed cost breakdowns for different regions.